Affiliate terms

25% of the real revenue from every new customer who signs up through your link, for as long as they keep paying. "Real revenue" means what we actually collect: if they used a discount — yours or any other — your 25% is 25% of the discounted amount, not of list price. It is not 25% of one month; it runs for the life of that subscription at whatever tier they are on, and it moves with them if they upgrade.

Only a NEW customer: somebody who follows your link and then makes their HavnOS account — the referral is recorded within 48 hours of the account being made, when they first sign in. Somebody who already had an account, or who had already paid us, does not become your customer by following your link later, and gets no referral discount from it. First link wins, and it is permanent.

If you need your customers' written consent to be paid a referral commission — licensed home inspectors and real estate agents in Texas do — tell us when you apply, and each of your customers is asked to sign a one-line consent naming you and your rate. Your commission accrues only on payments made after they sign. A customer who declines pays the regular price, without the referral discount, and earns you nothing — unless they sign later, and then only on payments after that. Until you have told us, we treat you as needing consent.

Each commission is held 30 days from the day your customer pays, then sent to your bank automatically — you never have to ask for it. The hold is not us keeping your money: every plan carries a 30-day money-back guarantee, and paying a commission on a payment that then gets refunded would mean clawing it back from you later. Once the 30 days have passed, what you are paid is yours.

Through Stripe, the payments company we use. You set up payouts once: Stripe confirms who you are and where to send the money, and we never see your bank details. From the day your customer pays, your share sits in your own Stripe balance, where you can see it, until the 30 days are up; then it goes to your bank, usually arriving one to two business days later. Commission you earn before you set up payouts is not lost — it waits, and is sent once you have. If what you are paid in a year reaches the amount the IRS requires us to report, you will get the tax form for it (a 1099) through Stripe.

A refund, a chargeback, or a subscription found to be fraudulent reverses the commission on it. We will tell you when that happens and why.

Say you are an affiliate. Anywhere you recommend HavnOS for commission — a post, a video, an email, a comment — disclose it clearly and near the recommendation, not in a footer. In the United States the FTC's Endorsement Guides require this, and they hold us responsible as well as you: we will look at recommendations from time to time and ask you to fix any that do not disclose. Do not bid on our brand name in paid search, do not spam, do not claim things about the product that are not true, and do not sign yourself up with your own code.

Rates and terms can change for FUTURE sign-ups, and we will tell you before they do. Customers already referred keep the rate they were referred under. We can end the programme, and can close an account that breaches these terms — if we do, commissions already earned and past the 30-day window are still paid.

It is not employment, a partnership, or authority to speak for HavnOS. You are recommending a product you like and being paid a share when somebody buys it.

Anything here that is unclear, or that you think we have got wrong, is worth an email before you rely on it rather than after.